Privacy Policy

Privacy Policy

House of Kasavu recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://houseofkasavu.org/ and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Chengamanad Handloom is a cooperative society with its office in Chengamanad, Ernakulam, Kerala.

Information We Collect:

Contact Information:
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.

Payment and Billing Information:
We might collect your billing name, billing address, and payment method when you make a purchase. We NEVER collect your credit card number, expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

Information You Post:
We collect information you post in a public space on our website or on a third-party social media site belonging to House of Kasavu.

Demographic Information:
We may collect demographic information about you, including preferences, events you like, products you purchase, or any other information provided during your interaction with our website.

Other Information:
If you use our website, we may collect information about your IP address and browser. We might also collect details about the site you visited before ours, time spent on our website, pages accessed, and the site you visit after leaving ours.

How We Collect Information:

  1. Direct Collection:
    Information you provide when registering, making a purchase, or contacting us.
  2. Passive Collection:
    We use tracking tools such as cookies, Google Analytics, and web beacons to monitor usage.
  3. Third-Party Sources:
    For example, integrated social media features might provide us with your details.

Use of Your Personal Information:

  • To contact you about purchases, confirmations, or promotions.
  • To respond to your requests or questions.
  • To improve our services and customize your experience.
  • To analyze trends and customer interests for better offerings.
  • For security purposes.
  • To send you promotional and transactional communications.

Sharing Information with Third Parties:

  • Service Providers: We share information with vendors managing our registration, payment processing, or communications.
  • Business Partners: Partners or sponsors may access your details based on their privacy policies.
  • Compliance and Legal Obligations: We may share data to comply with the law or protect our rights.
  • Successors: In case of business transitions, customer data might be transferred.

Email Opt-Out:

To stop receiving promotional emails, email us at chengamanadhandlooms@gmail.com. Transactional messages about purchases will continue.

Third-Party Sites:

Our site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

Grievance Officer:

In accordance with the Information Technology Act 2000, here are the contact details of our Grievance Officer:

Grievance Officer
Chengamanad Handloom Cooperative Society
Chengamanad, Ernakulam, Kerala
Email: chengamanadhandlooms@gmail.com

Updates to This Policy:

This Privacy Policy was last updated on 21.11.2024. We may update this Policy periodically. Please check our website for the latest version.

Jurisdiction:

By visiting this website, you agree that any disputes regarding privacy will be governed by the laws of India.